{"id":90009,"date":"2026-07-30T05:13:08","date_gmt":"2026-07-30T05:13:08","guid":{"rendered":"https:\/\/peptoviahealth.com\/?page_id=90009"},"modified":"2026-09-26T00:06:09","modified_gmt":"2026-09-26T00:06:09","slug":"privacy-policy-peptovia","status":"publish","type":"page","link":"https:\/\/peptoviahealth.com\/es\/privacy-policy-peptovia\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<h1>Privacy Policy \/ Pol\u00edtica de Privacidad<\/h1>\n<p><em>Last updated \/ \u00daltima actualizaci\u00f3n: September 2026<\/em><\/p>\n<p><a href=\"#es\">Leer en espa\u00f1ol \u2193<\/a><\/p>\n<h2>English<\/h2>\n<h3>1. Data controller<\/h3>\n<p>Peptovia Peptides, operated from Medell\u00edn, Colombia, is responsible for the processing of your personal data, in accordance with Colombian Law 1581 of 2012, Decree 1377 of 2013 and related regulations. Contact for any privacy request: <a href=\"mailto:calyxpeps@gmail.com\">calyxpeps@gmail.com<\/a> \u00b7 WhatsApp +57 300 962 2131.<\/p>\n<h3>2. Data we collect<\/h3>\n<ul>\n<li><strong>Order and account data:<\/strong> name, email, phone, billing and shipping address, order history.<\/li>\n<li><strong>Contact data:<\/strong> information you send through our contact form, email or WhatsApp.<\/li>\n<li><strong>Technical data:<\/strong> IP address, browser, device and pages visited, collected through cookies and similar technologies to keep the Site secure and working.<\/li>\n<\/ul>\n<p>We do not store card numbers: payments are handled directly by the payment provider.<\/p>\n<h3>3. Purposes<\/h3>\n<ul>\n<li>Process, ship and invoice your orders and provide customer support.<\/li>\n<li>Prevent fraud and keep the Site secure.<\/li>\n<li>Comply with legal, tax and accounting obligations.<\/li>\n<li>Answer your questions and, only if you accept it, send you news or offers.<\/li>\n<\/ul>\n<h3>4. Sharing with third parties<\/h3>\n<p>We share only what is strictly necessary with: payment processors (e.g. Wompi), couriers and logistics providers, email and hosting providers, and authorities when the law requires it. We do not sell your personal data.<\/p>\n<h3>5. International transfers<\/h3>\n<p>Some providers may process data outside Colombia. In that case we require adequate protection levels as set by Colombian law.<\/p>\n<h3>6. Retention<\/h3>\n<p>We keep your data for as long as needed to fulfil the purposes above and to meet legal and tax obligations, and then we delete or anonymise it.<\/p>\n<h3>7. Your rights<\/h3>\n<p>You may know, update, rectify and request deletion of your data, request proof of your authorisation, be informed about how your data has been used, revoke your authorisation, and file complaints with the Superintendencia de Industria y Comercio (SIC). To exercise these rights write to <a href=\"mailto:calyxpeps@gmail.com\">calyxpeps@gmail.com<\/a>; we will answer within the legal deadlines.<\/p>\n<h3>8. Cookies<\/h3>\n<p>We use essential cookies (cart, checkout, security, language) and may use analytics cookies to improve the Site. You can block or delete cookies in your browser settings, although some features may stop working.<\/p>\n<h3>9. Security<\/h3>\n<p>We apply reasonable technical and organisational measures to protect your data. No system is 100% secure, so we cannot guarantee absolute security.<\/p>\n<h3>10. Changes<\/h3>\n<p>We may update this policy. The current version is always published on this page.<\/p>\n<hr id=\"es\">\n<h2>Espa\u00f1ol<\/h2>\n<h3>1. Responsable del tratamiento<\/h3>\n<p>Peptovia Peptides, operada desde Medell\u00edn, Colombia, es responsable del tratamiento de sus datos personales, conforme a la Ley 1581 de 2012, el Decreto 1377 de 2013 y dem\u00e1s normas concordantes. Contacto para cualquier solicitud sobre privacidad: <a href=\"mailto:calyxpeps@gmail.com\">calyxpeps@gmail.com<\/a> \u00b7 WhatsApp +57 300 962 2131.<\/p>\n<h3>2. Datos que recolectamos<\/h3>\n<ul>\n<li><strong>Datos de pedidos y cuenta:<\/strong> nombre, correo, tel\u00e9fono, direcciones de facturaci\u00f3n y env\u00edo, historial de pedidos.<\/li>\n<li><strong>Datos de contacto:<\/strong> la informaci\u00f3n que nos env\u00eda por el formulario de contacto, correo o WhatsApp.<\/li>\n<li><strong>Datos t\u00e9cnicos:<\/strong> direcci\u00f3n IP, navegador, dispositivo y p\u00e1ginas visitadas, mediante cookies y tecnolog\u00edas similares para mantener el Sitio seguro y funcionando.<\/li>\n<\/ul>\n<p>No almacenamos n\u00fameros de tarjeta: los pagos los gestiona directamente el proveedor de pagos.<\/p>\n<h3>3. Finalidades<\/h3>\n<ul>\n<li>Procesar, enviar y facturar sus pedidos y brindar soporte.<\/li>\n<li>Prevenir fraudes y mantener la seguridad del Sitio.<\/li>\n<li>Cumplir obligaciones legales, tributarias y contables.<\/li>\n<li>Responder sus consultas y, solo si usted lo acepta, enviarle novedades u ofertas.<\/li>\n<\/ul>\n<h3>4. Compartir con terceros<\/h3>\n<p>Compartimos \u00fanicamente lo estrictamente necesario con: procesadores de pago (p. ej. Wompi), transportadoras y operadores log\u00edsticos, proveedores de correo y hosting, y autoridades cuando la ley lo exija. No vendemos sus datos personales.<\/p>\n<h3>5. Transferencias internacionales<\/h3>\n<p>Algunos proveedores pueden tratar datos fuera de Colombia. En ese caso exigimos niveles adecuados de protecci\u00f3n seg\u00fan la ley colombiana.<\/p>\n<h3>6. Conservaci\u00f3n<\/h3>\n<p>Conservamos sus datos el tiempo necesario para cumplir las finalidades anteriores y las obligaciones legales y tributarias; despu\u00e9s los eliminamos o anonimizamos.<\/p>\n<h3>7. Sus derechos<\/h3>\n<p>Usted puede conocer, actualizar, rectificar y solicitar la supresi\u00f3n de sus datos, pedir prueba de su autorizaci\u00f3n, ser informado del uso de sus datos, revocar su autorizaci\u00f3n y presentar quejas ante la Superintendencia de Industria y Comercio (SIC). Para ejercer estos derechos escriba a <a href=\"mailto:calyxpeps@gmail.com\">calyxpeps@gmail.com<\/a>; responderemos dentro de los plazos legales.<\/p>\n<h3>8. Cookies<\/h3>\n<p>Usamos cookies esenciales (carrito, pago, seguridad, idioma) y podemos usar cookies de anal\u00edtica para mejorar el Sitio. Puede bloquearlas o eliminarlas en la configuraci\u00f3n de su navegador, aunque algunas funciones podr\u00edan dejar de funcionar.<\/p>\n<h3>9. Seguridad<\/h3>\n<p>Aplicamos medidas t\u00e9cnicas y organizativas razonables para proteger sus datos. Ning\u00fan sistema es 100% seguro, por lo que no podemos garantizar una seguridad absoluta.<\/p>\n<h3>10. Cambios<\/h3>\n<p>Podemos actualizar esta pol\u00edtica. La versi\u00f3n vigente siempre est\u00e1 publicada en esta p\u00e1gina.<\/p>","protected":false},"excerpt":{"rendered":"<p>Privacy Policy \/ Pol\u00edtica de Privacidad Last updated \/ \u00daltima actualizaci\u00f3n: September 2026 Leer en espa\u00f1ol \u2193 English 1. Data controller Peptovia Peptides, operated from Medell\u00edn, Colombia, is responsible for the processing of your personal data, in accordance with Colombian Law 1581 of 2012, Decree 1377 of 2013 and related regulations. Contact for any privacy [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_angie_page":false,"_thinkrank_schema_form_data":"","_thinkrank_selected_schema_type":"","_thinkrank_additional_schemas":"","_thinkrank_canonical_url":"","_thinkrank_og_title":"","_thinkrank_og_description":"","_thinkrank_og_image":"","_thinkrank_twitter_title":"","_thinkrank_twitter_description":"","_thinkrank_twitter_image":"","_thinkrank_imported_from":"","_thinkrank_focus_keywords":[],"_thinkrank_focus_keyword":"","_thinkrank_robots_meta_enabled":0,"_thinkrank_robots_meta":"","_thinkrank_advanced_robots_meta":"","_thinkrank_primary_category":0,"footnotes":""},"class_list":["post-90009","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/peptoviahealth.com\/es\/wp-json\/wp\/v2\/pages\/90009","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/peptoviahealth.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/peptoviahealth.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/peptoviahealth.com\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/peptoviahealth.com\/es\/wp-json\/wp\/v2\/comments?post=90009"}],"version-history":[{"count":2,"href":"https:\/\/peptoviahealth.com\/es\/wp-json\/wp\/v2\/pages\/90009\/revisions"}],"predecessor-version":[{"id":90798,"href":"https:\/\/peptoviahealth.com\/es\/wp-json\/wp\/v2\/pages\/90009\/revisions\/90798"}],"wp:attachment":[{"href":"https:\/\/peptoviahealth.com\/es\/wp-json\/wp\/v2\/media?parent=90009"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}